Customer Testimonials
Elliott CDJRF of Palestine is proud to serve our loyal customers every day. Here’s what they have to say about their experience with us. Contact us online or stop in to experience the difference today!
Highly recommend. Courteous, kind, caring and professional. The service dept always gets my truck in right away, gets the issue diagnosed and gets it fixed promptly and correctly. It's worth the drive and I won't go to another dealership for service for my truck. Best RAM dealership in Texas.
Good service and excellent salesman,Jaun went over and beyond to help me find the vehicle I needed and wanted
We had a rocky start but Brian and Cory took care of us and got our car fixed and to us quickly
The best car buying experience I have ever had! Juan and Bryan made everything super simple, got numbers I was comfortable with, and had me in and out of the showroom in 15 minutes. Will be back when it's time to trade in the truck for something newer. Customer for life!
I had a great experience would most definitely recommend to others service was great salesman was awesome
Honest and professional. They took time to answer all of my questions. I didn't feel rushed or like the car I purchased was forced on me.
Able to get me in without an appointment, I appreciate the service. Ready when n time.
..nothing ba na na na na Nana na na na na na na na na
I was in and out, service was great. They went above and beyond for me, putting on aftermarket lug nuts that I had ordered. I ended up not liking the way they looked and they swapped them back out with the factory ones no problem.
Everyone was really nice and helpful. Answered all my questions promptly. Very responsive as well.
This is the most helpful dealership I have ever been to. Even though my sales person was new to sales I never would have known if he didn’t tell me. His name is Andrew and he was very knowledgeable and polite and professional and made it a great experience. Thank you Andrew
I have been doing business with this dealership since 2014 and have found it to be very acomodating and reliable.
The person I had contact with was pleasant and professional. She kept me updated on what was happening with my car.
Everything turned out good, the guys did good and did everything in a timely manner
It was easy to check in vehicle but took about an hour for completing service
Great process from start to finish. Would certainly do business with these guys again. Thanks for a great experience!!!
Good in clean room. Free coffee Free free food free water free chips and cookies
David In the service department was great, dropped in for an oil change on a Saturday, they were quick to get me in and out!
Everything was great and Kelli was awesome as always!!! Thank you for the great service!!!
Great service. Completed my maintenance on my truck in a timely manner. With good and fair pricing
Brought my Jeep into service dept. for a recall and it was completed very quickly. I was in and out in no time.
Good service, and quickly thank you for your attention,I’m really satisfied, thanks again.
Excellent service as always with service an parts an parts came in quickly an got called when they did an was able to come right in an have it put on
Excellent customer service! Always a pleasure having my truck serviced! Work always completed in a very timely manner!
Friendly and knowledgeable. Took time to listen to me and addressed my issues and concerns.
The Service department is always fast, friendly and professional. They always take time to explain my issues, what it’s going to take to fix them and make sure my car is done when they say it will be, I really appreciate that!
They were super nice. Very fast, got my oil changed and tires rotated in less than an hr. I will continue to do my business there.
The sales man was not pushy about just getting the sale but more about us getting a car that we would love. Everyone was very helpful from when we entered the building til after the sale was completed.
It was a good experience. One of the fastest car buying experiences I’ve had.
A good experience Tod was very helpful also thumbs up to everybody who helped me.
Andrew and Juan were excellent at helping me navigate buying a new jeep! Didn’t find anyone else around who treated us the same…and we did shop around. So thank you!
The whole staff was awesome sales person, Juan, and the finance person and everybody in the office was awesome
Juan was excellent and honest, he definitely deserves a 5 star rating! Thanks for everything buddy.
Got a great car at a decent price. My trade in value was fair and after purchase promises were kept.
The service advisor was excellent, I did appreciate how he greeted me at my drivers side door and was ready to get me checked in.
Very polite and helpful. Always so helpful. Courtesy and professional. Explaining everything that has been done.
I did take my truck for service, found some issues and they fix it, right
Elliott runs top flight dealerships. They are all challenged by parts slow deliveries and issues with manufacture feedback, In spite of these challenges, they always make the situation right for their customers. Bryan is doing a great job with the Palestine Dealership.
service was amazing. they were able to get all the parts in a very short time and handled multiple projects for me. best service departmen and advisor ever! hoghly recommend to everyone
David was extremely helpful in getting me an appointment and keeping me posted of the progress on the day of service. Everyone I dealt with at Elliot was professional and courteous. I will definitely use the Elliott CDR service department in the future if necessary.
Kellie is great would recommend this dealership and service department to anyone. They had me in and out! Keep up the good work
Excellent service. They got my car transferred from another dealership quicker than I expected. Explained all the paperwork when signing, and made sure I understood all the feats on the car. Will definitely recommend to friends and family.
They have a really nice people working there that helped us in everything we needed
Great communication and efficient sales staff. No wasted time. Great experience. Second time using this dealership.
Everyone was very nice and helpful. We went in to buy a truck and 2 days later we drove out with one
Elliott Dodge treated ours like family. They all went out of their way to help us get into a new truck
Extremely friendly. Had to get my car serviced & everyone was so Friendly & had my car serviced in a timely manner.
The service department is very professional. They pay close attention to the customer and the service you require.
We always get great service when we come here!!! Kelly is the best!!! Always friendly and helpful!!!
Kelly Stovall helped me. She was prompt, polite and thorough. Great employee. It was also nice to have free snacks available in the waiting area.
Everyone there went out of their way to accommodate me going over everything I didn’t know i was glad i went there first they done a great job Thank Y’all for everything
Very helpful, courteous. The service department was clear on the ammount of time needed to complete service, and answered any questions.
Always helpful and polite. Love going there to get service done onto one of my vehicles.
Elliotts Chrysler Dodge Jeep Ram Fiat of Palestine has great service. They always keep you updated and promotions.
I usually do not like to shop for a vehicle because it takes forever. I was dreading the day but my brother told me about Elliott's so we made our first stop there before heading out to Tyler. Juan approached us we we arrived he was very friendly and respectful. I told him what I was looking for and he help me find the perfect car for my needs. I had the car and was driving away in less than 3 hours. This was the best buying experience I have ever had!
Great customer service Juan answered all my questions and made sure I got in the car I wanted
Waiting on truck service started looking at used vehicles and immediately had salesman come talk to us. Was not pushy but gave us info we asked about so we decided to buy a second vehicle.
Everyone is extremely polite and friendly. Very knowledgeable. We drive 45 minutes to an hour to get there. It is the best dealer we have used
Juan was great and working with me and my family to get us the rate we needed on our new car
Probably the best car buying experience I’ve had in a while. We contacted Thomas Martin before making the trip to the dealership, he was very knowledgeable of the vehicle And explained everything well. Everyone at the dealership was very helpful.Would definitely buy from them again.
Our contact from the phone to the drive out was awesome. We will go back. Contact with David to the men making the repair were wonderful and fast!
Juan Servin was a great person to do business with. He answered all of my questions. I would buy another truck from Juan.
I did the application on-line. They responded fairly quickly and got me in a brand new vehicle in a day or two..the service was great!
They don’t talk much. I wish they had told me I needed brake pads, so I could have elected to have them changed. I didn’t know they were getting low until I got an email a few days later.
I received prompt and through service. Also, the service team did a great job of keeping updated on my car’s progress through out the process.
Was nice and tried to help me in anyway possible. Juan,the salesman was very patient.
We had the best salesman ever!! He treated us with so much respect! I love my JEEP!! The dealership has gone out of there was to help, is amazing group of people!!Marcelos is wonderful
Got me in before my appointment time & I appreciated that. Everyone was extremely nice as well
Juan servin game me great customer service will recommend him to someone else. Very helpful
Ram 2022 100% guaranteed purchase the best treatment of all staff.would come back again.
Jordan and the Elliott team always takes great care of us!!! Great job!!! Thank you so much from the Hubbard’s!!!
The service advisor Kellie helped me out and I appreciate everything she has done to make my service experience better.
I brought my 3500 in to have service done on it and Kellie got me in and out and explained everything to me
The service department was amazing at staying on top of getting my problems resolved through Chrysler and following through to take care of getting my truck repaired... Thanks to Jordan, Corey and Kelly
Kelly in the service department was outstanding. Professional, clearly communicated and kept me informed and was very accommodating
Excellent service and good people and work with you and answer all my questions and make me filled good
My experience with the employees was very pleasing. Everyone was friendly and helpful, engaging with the customers instead of acting distractedly cold. Not just at sale, long after with visits to the shop for routine maintenance. This is my second truck 20 yrs later and still have the first one. So far I am very happy with this dealership.
Thomas Martin is hands down the best salesman a person could ask for. In and out within 30 minutes.
With all dealerships adding a huge market adjustment to vehicles, Elliot didnt and its appreciated.
The service department was great, got me in and out in a timely manner, and Kellie was great answered all my questions. I will recommend Kellie and the service department to others. Thank you for the great service!!
Very friendly & helpful. Fast service, clean waiting area with snacks & beverages. Kept me updated on my services.
Friendly people providing great service. Easy to make appointments for service. Great location. Good selection.
Great service and friendly people. Easy to schedule service appointments. Good selection of vehicles for purchase.
Very good service and would recommend to everyone. It’s a very family oriented atmosphere
Friendly experienced and go out of their way to help you out they make sure you're satisfied with your purchase
Great customer service! Got my car in early and fixed it quicker than anticipated! Super happy custome
It was clean. The staff were attentive. It was easy to make an appointment. The service was fast.
Dealership manager is a great guy. Service dept charged me $35 for an air cleaner filter that sales all day long at auto zone or oreillys for $15.
Juan took the time with me. Got me the right color and everything. They even txt me and wish me a happy birthday . Thanks soooo much two thumbs up
They were letting me know the progress. The Jeep was exactly what I ordered with Dewayne’s help.
We have bought 2 Jeeps from Elliott in the past year!! Cody was our salesman. Great service!! Elliott Chrysler, Dodge, Jeep is our new “go to” dealership.
Very nice and informative, answered all of our questions. Service was done and we were keep informed of all work being done.
Great experience, Juan/Bryan had me in and out and showed me all the bells and whistles in my new vehicle. Everyone was so nice. Thank you for all you did.
Super nice and knowledgeable staff. Will definitely recommend people to them and have them ask for Thomas
Thomas Martin was absolutely amazing!!! He spent over 2 hours with me showing me and explaining features and the difference between the cars I was looking at. I told him that me and my husband were looking for new cars and that I would be back with him. He didn’t know if I would be back or not but gave me amazing service!!! I was so excited about the car and truck I looked at that me and my husband went back that day. We purchased 2 vehicles and were treated extremely well by all of the associates from start to ...
Excellent service. Juan was efficient and very nice to work with. I would highly recommend this dealership.