Customer Testimonials

Elliott CDJRF of Palestine is proud to serve our loyal customers every day. Here’s what they have to say about their experience with us. Contact us online or stop in to experience the difference today!

 

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DealerRater May 20, 2024

The service department did an awesome job getting my Rubicon in for oil change and I did not have to wait. I have been waiting for this recall part and the nice guy finally ordered the part and said that I don't have to callback every month to see if the part is in. I wish that I could remember his name. I believe it was Thomas. Kiddos to this nice man with excellent customer service.

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DealerRater Apr 22, 2024

Always easy and done right here! They let me know what is needed and give me options.

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DealerRater Apr 19, 2024

I loved working with the service department they were very professional and they let me know quickly what was needed to get my Jeep back on the road!

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DealerRater Apr 18, 2024

They went above the expectations. I went in for an oil change and asked them to take a look at another issue while I was there. The issue ended up being a loose connection on my windshield washer sprayer they reconnected the hose and took the time to explain the likely cause of the problem to me.

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DealerRater Apr 16, 2024

The service dept people were great. The communication was great. The waiting area not so great.

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DealerRater Apr 15, 2024

The people here are friendly and extremely helpful. They worked very hard to get me the beat deal

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DealerRater Apr 12, 2024

Just awesome even though it took me a while to get it there. Thomas and everyone went above and beyond.

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DealerRater Apr 9, 2024

I receive excellent service every time I visit the dealership! 100% recommend Elliot to any and everyone.

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DealerRater Apr 7, 2024

Nice people good service works hard to make things work for you and treat with respect they those a good job

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DealerRater Apr 6, 2024

Thomas the service manager/tech was awesome and great with follow up. I will bring my vehicle back for service. We live about an hour away but our local dealership had very poor service. So it was nice to have a good experience.

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DealerRater Apr 4, 2024

Mr Thomas Martin did an exceptional Job, He is a tremendous asset to Elliot Dodge in Palestine Tx. His customer service was welcoming, I was really happy Thank You

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DealerRater Apr 3, 2024

I don’t know Thomas Martin. We had a very good experience with Juan Servin. He’s good at his job and has a good personality. Would recommend him to anyone looking to get a new ride

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DealerRater Apr 3, 2024

Dealership is great except the newbie sales person, not fully educated on your products, hopefully with time this will improve.

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DealerRater Apr 2, 2024

Fast knowledgeable courteous service.I would recommend them to anyone with a Dodge Chrysler or jeep vehicle.

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DealerRater Mar 30, 2024

Thomas Martin is very helpful and knowledgeable with my needs for service. It's a pleasure dealing with him.

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DealerRater Mar 30, 2024

Ben treated us great it was an awesome experience!!! This is our 5 purchase from this dealership.

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DealerRater Mar 29, 2024

Easy to schedule appointment and work was done quickly and efficiently. We will return again.

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DealerRater Mar 29, 2024

Y’all do good work but price of parts and labor are over priced. Over all good experience

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DealerRater Mar 28, 2024

Thomas was amazing! Very knowledgeable, professional & friendly! He took great care of me & my truck!

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DealerRater Mar 28, 2024

I had a very pleasant experience. Service was great. I will come here again. Thanks

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DealerRater Mar 27, 2024

Gotta thank these guys for getting us a great deal on a trade in! We reached out with a phone call about our situation and before the day was over we were driving off in a brand new 2023 Tradesman Crew Cab!!! Seamless, fast reliable sale and service!!

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DealerRater Mar 21, 2024

HAPPY WITH MY experience TRUCK WAS DONE FAST GOOD communication RECALLS WERE FINALLY FIXED THANK YOU

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DealerRater Mar 18, 2024

Very friendly and professional. While they were unable to solve the issue(which dealer in Tyler was unsure as well), the team communicated effectively and kept me updated.

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DealerRater Mar 16, 2024

They did a wonderful job and got me in and out of there fast. Thomas was very helpful and nice.

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DealerRater Mar 15, 2024

Thomas was friendly and professional. Both Elliott Chrysler and Thomas are always amazing to work with.

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DealerRater Mar 15, 2024

Good communication, nice folks , Juan and Marcelo helped us find the right car for our family

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DealerRater Mar 15, 2024

Service department was great got me right in and out. Would recommend everyone to go there.

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DealerRater Mar 14, 2024

Thomas was very personable with his service and his communication with me and the service of my vehicle.

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DealerRater Mar 14, 2024

Great place I will take my vehicle back there great environment! Easy to deal with and to schedule an appointment that works best for you.

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DealerRater Mar 12, 2024

Thomas is great, working hard out there. Will come back next time I need any work done

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DealerRater Mar 9, 2024

Thomas is fantastic!! He helped us a lot and was knowledgeable as to our needs and wants

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DealerRater Mar 6, 2024

Excellent work great Customer Service Thomas Martin he was very helpful. and honest and let me know that i need some of the work. Very highly recommend

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DealerRater Mar 2, 2024

Awesome service and exceptional customer service. I will definitely be back in the future and will definitely recommend.

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DealerRater Mar 1, 2024

I tried for 3 weeks to get my truck in for major maintenance $3500 with no response. Thomas got involved and made it happen got everything done before the deadline I had. I can't say enough about his help.

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DealerRater Mar 1, 2024

I greatly appreciate everything y'all do for us, both personally and with our work trucks!

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DealerRater Feb 28, 2024

Great Experience all the way around. Marcelo was great to work with on the Ram.

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DealerRater Feb 28, 2024

Great service all away around. The ambience is spectacular. The employees were great and very professional.

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DealerRater Feb 19, 2024

Kellie is the best! Always so helpful and professional and kind. Service is always as promised.

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DealerRater Feb 14, 2024

The folks in the service department are very friendly, responses to your issues, and the work is done a timely manner.

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DealerRater Feb 13, 2024

Great service, got my car in and out quick. Very courteous all the way round

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DealerRater Feb 13, 2024

Juan was very professional, informative about vehicle, answered all our questions and very easy to work with.

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DealerRater Feb 6, 2024

I have all of my vehicles serviced at Palestine Dodge. I work out of town all the time and I'm always pressed for time when I get service work done. Their very understanding of my time issue and always accommodating. I've never had any issues that I can remember.

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DealerRater Feb 5, 2024

Happy with dealership. Not happy with service department. They don't take pride in work. Had oil changed, had oil handprints in hood and fender. Had oil drips on fender. Inside door handle had oil on it . When you bring your vehicle in you would expect better care. Was disappointed. Was able to get a convenient appointment.

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DealerRater Jan 29, 2024

They got me in right away, the the service was perfect. It did take a little longer than expected. Thank you.

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DealerRater Jan 27, 2024

The appointment was on time. Your check in guys were great, and didn't have much of a wait. The dealership was easy to get into. The young man that helped me find the truck when I bought it saw me and remembered my name.

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DealerRater Jan 25, 2024

Everybody was friendly and nice. My experience buying my new truck was very pleasant. Thank you.

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DealerRater Jan 24, 2024

Very great dealership I have bought 4 cars from them already and will continue to buy from them they are my go to.

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DealerRater Jan 23, 2024

It was a pleasant experience from making the appointment to taking the vehicle in for its service appointment. Service department employees were kind and knowledgeable. Thanks

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DealerRater Jan 19, 2024

We are greatly appreciative for Marcello. He is a great person and a valuable accessit to this Dodge of Palestine!

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DealerRater Jan 18, 2024

Recalls issued on vehicle. Dealer fixed them No issues. Service dept answered all questions in a forthcoming manner.

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DealerRater Jan 16, 2024

EVERY ONE IN THE SERVICE DEPARTMENT WAS VERY HELPFUL AND ANSWERED ALL MY QUESTIONS, VERY PROFESSIONAL AND VERY NICE. GREAT SERVICE DEPARTMENT AND DAVID WAS GREAT. THANK YOU ELLIOTT DODGE

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DealerRater Jan 16, 2024

Every one was very helpful in anyway. All my questions were answered. I do appreciate everyone that helped.

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DealerRater Jan 11, 2024

Love the gladiator would recommend it for anyone wanting 4 wheel drive also love the color

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DealerRater Jan 11, 2024

Recall service was completed in a timely manner. Thank you for your service time allocation.

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DealerRater Jan 11, 2024

Very pleased with the professionalism and quality of service I received. I had unexpected issues and this dealership went above and beyond to exceed my expectations.

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DealerRater Jan 10, 2024

Quick service, courtious staff, clean facility, quick appointment with call in. Absolutely no complaints. Good experience

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DealerRater Jan 10, 2024

These service is fast and friendly. Staff was very considerate of our time and needs.

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DealerRater Jan 9, 2024

Awesome service department. Very friendly. Fast. And my truck was ready sooner than expected. Very reasonable pricing as well. Great people there.

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DealerRater Jan 5, 2024

Bought a new Ram over the phone, and delivery was easy. Great communication and extremely quick response to questions.

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DealerRater Jan 1, 2024

Amazing service and is willing to get the job done in a short amount of time. Also let me test drive brand new car while waiting on oil change to see if i would like it.

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DealerRater Dec 29, 2023

Great service and professionalism from the service department.. wish the sales team was like they are

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DealerRater Dec 29, 2023

There are Dodge dealerships closer but Elliot does great work at a better price, Elliot is my “go to” service department.

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DealerRater Dec 27, 2023

Great and quick service when buying truck. Drove iut with the truck I wanted at a good price.

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DealerRater Dec 25, 2023

Bought my truck there in April, had a recall on it. Service was professional and quick. Thanks

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DealerRater Dec 19, 2023

Great service team! Quick, knowledgeable and courteous. Cory is amazing and got our truck fixed right away.

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DealerRater Dec 15, 2023

Quick and easy service experience... very nice people that kept me informed! Will continue doing business here!

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DealerRater Dec 13, 2023

Friendly and courteous services! Employees are alway knowledgeable and make the experience amazing and effortless

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DealerRater Dec 11, 2023

Considering being short handed and large workload, I believe the service department is doing a good job.

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DealerRater Dec 8, 2023

Thomas made it an easy process. We trust him.He truly knows his job. Thank you.

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DealerRater Dec 3, 2023

Highly recommend. Courteous, kind, caring and professional. The service dept always gets my truck in right away, gets the issue diagnosed and gets it fixed promptly and correctly. It's worth the drive and I won't go to another dealership for service for my truck. Best RAM dealership in Texas.

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DealerRater Dec 1, 2023

Good service and excellent salesman,Jaun went over and beyond to help me find the vehicle I needed and wanted

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DealerRater Dec 1, 2023

We had a rocky start but Brian and Cory took care of us and got our car fixed and to us quickly

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DealerRater Nov 27, 2023

The best car buying experience I have ever had! Juan and Bryan made everything super simple, got numbers I was comfortable with, and had me in and out of the showroom in 15 minutes. Will be back when it's time to trade in the truck for something newer. Customer for life!

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DealerRater Nov 23, 2023

I had a great experience would most definitely recommend to others service was great salesman was awesome

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DealerRater Nov 23, 2023

Honest and professional. They took time to answer all of my questions. I didn't feel rushed or like the car I purchased was forced on me.

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DealerRater Nov 22, 2023

Able to get me in without an appointment, I appreciate the service. Ready when n time.

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DealerRater Nov 21, 2023

..nothing ba na na na na Nana na na na na na na na na

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DealerRater Nov 20, 2023

I was in and out, service was great. They went above and beyond for me, putting on aftermarket lug nuts that I had ordered. I ended up not liking the way they looked and they swapped them back out with the factory ones no problem.

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DealerRater Nov 17, 2023

Everyone was really nice and helpful. Answered all my questions promptly. Very responsive as well.

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DealerRater Nov 15, 2023

This is the most helpful dealership I have ever been to. Even though my sales person was new to sales I never would have known if he didn’t tell me. His name is Andrew and he was very knowledgeable and polite and professional and made it a great experience. Thank you Andrew

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DealerRater Nov 15, 2023

I have been doing business with this dealership since 2014 and have found it to be very acomodating and reliable.

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DealerRater Nov 15, 2023

The person I had contact with was pleasant and professional. She kept me updated on what was happening with my car.

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DealerRater Nov 14, 2023

Everything turned out good, the guys did good and did everything in a timely manner

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DealerRater Nov 13, 2023

It was easy to check in vehicle but took about an hour for completing service

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DealerRater Nov 7, 2023

Great process from start to finish. Would certainly do business with these guys again. Thanks for a great experience!!!

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DealerRater Nov 5, 2023

Good in clean room. Free coffee Free free food free water free chips and cookies

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