The are always friendly and helpful
It has been great service on my Jeep cherokee TrailHawk. A Chrysler update of software blew out the radio and they quickly got another radio ordered, sent me an text message while I was waiting to let me know radios were back ordered then installed within days, called to keep me posted, etc. I am very happy with Jayson in service as well the Gen Manager and even Chrysler called to let me know the radio was on the way. Thanks guys, I will tell others how well you do....
Great experience,Marcelo Gonzalez never pressured or rushed us. We highly recommend him. The final price was exactly as negotiated, no last minutes surprises. Cody did great job too.
A big shout out to Avery and David for taking care of me! Thank you!
Update of radio system "fried" the radio and replacement radios were BACKORDERED, so fried old radio had to be unplugged to avoid draining the main Battery by continuingly seeking a good update, according to their Technician . Now waiting for a new eadio from Chrysler. The Service people, Jordan as well as Gen. Mgr Dwayne did all they could.. Because no loaner cars were available, I returned home waiting a call back. I am temporarily missing backup camera, sat radio, gps, music, seat heating and other controls.... since the jeep dealer destroyed the radio with tgeir software update, I trust they ...
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