Customer Testimonials
Elliott CDJRF of Palestine is proud to serve our loyal customers every day. Here’s what they have to say about their experience with us. Contact us online or stop in to experience the difference today!
I did the application on-line. They responded fairly quickly and got me in a brand new vehicle in a day or two..the service was great!
They don’t talk much. I wish they had told me I needed brake pads, so I could have elected to have them changed. I didn’t know they were getting low until I got an email a few days later.
I received prompt and through service. Also, the service team did a great job of keeping updated on my car’s progress through out the process.
Was nice and tried to help me in anyway possible. Juan,the salesman was very patient.
We had the best salesman ever!! He treated us with so much respect! I love my JEEP!! The dealership has gone out of there was to help, is amazing group of people!!Marcelos is wonderful
Got me in before my appointment time & I appreciated that. Everyone was extremely nice as well
Juan servin game me great customer service will recommend him to someone else. Very helpful
Ram 2022 100% guaranteed purchase the best treatment of all staff.would come back again.
Jordan and the Elliott team always takes great care of us!!! Great job!!! Thank you so much from the Hubbard’s!!!
The service advisor Kellie helped me out and I appreciate everything she has done to make my service experience better.
I brought my 3500 in to have service done on it and Kellie got me in and out and explained everything to me
The service department was amazing at staying on top of getting my problems resolved through Chrysler and following through to take care of getting my truck repaired... Thanks to Jordan, Corey and Kelly
Kelly in the service department was outstanding. Professional, clearly communicated and kept me informed and was very accommodating
Excellent service and good people and work with you and answer all my questions and make me filled good
My experience with the employees was very pleasing. Everyone was friendly and helpful, engaging with the customers instead of acting distractedly cold. Not just at sale, long after with visits to the shop for routine maintenance. This is my second truck 20 yrs later and still have the first one. So far I am very happy with this dealership.
Thomas Martin is hands down the best salesman a person could ask for. In and out within 30 minutes.
With all dealerships adding a huge market adjustment to vehicles, Elliot didnt and its appreciated.
The service department was great, got me in and out in a timely manner, and Kellie was great answered all my questions. I will recommend Kellie and the service department to others. Thank you for the great service!!
Very friendly & helpful. Fast service, clean waiting area with snacks & beverages. Kept me updated on my services.
Friendly people providing great service. Easy to make appointments for service. Great location. Good selection.
Great service and friendly people. Easy to schedule service appointments. Good selection of vehicles for purchase.
Very good service and would recommend to everyone. It’s a very family oriented atmosphere
Friendly experienced and go out of their way to help you out they make sure you're satisfied with your purchase
We were having a whine in our drive train. We stopped in our road trip. They found seals leaking, they did not have the seals in stock but refilled our differential for free. I was very impressed. Will Swafford took exception care of us!
Great customer service! Got my car in early and fixed it quicker than anticipated! Super happy custome
It was clean. The staff were attentive. It was easy to make an appointment. The service was fast.
Dealership manager is a great guy. Service dept charged me $35 for an air cleaner filter that sales all day long at auto zone or oreillys for $15.
Juan took the time with me. Got me the right color and everything. They even txt me and wish me a happy birthday . Thanks soooo much two thumbs up
They were letting me know the progress. The Jeep was exactly what I ordered with Dewayne’s help.
We have bought 2 Jeeps from Elliott in the past year!! Cody was our salesman. Great service!! Elliott Chrysler, Dodge, Jeep is our new “go to” dealership.
Very nice and informative, answered all of our questions. Service was done and we were keep informed of all work being done.
Great experience, Juan/Bryan had me in and out and showed me all the bells and whistles in my new vehicle. Everyone was so nice. Thank you for all you did.
Super nice and knowledgeable staff. Will definitely recommend people to them and have them ask for Thomas
Thomas Martin was absolutely amazing!!! He spent over 2 hours with me showing me and explaining features and the difference between the cars I was looking at. I told him that me and my husband were looking for new cars and that I would be back with him. He didn’t know if I would be back or not but gave me amazing service!!! I was so excited about the car and truck I looked at that me and my husband went back that day. We purchased 2 vehicles and were treated extremely well by all of the associates from start to ...
Excellent service. Juan was efficient and very nice to work with. I would highly recommend this dealership.
Great experience and fast in and out service. Sales man and finance Mgr very nice.
Dealerships are rated based on how they treat folks on the road and away from home. I was on the road and needed an oil change. I was passing through Palestine, saw the dealership and stopped in. In an out in less than an hour. Excellent.
Jordan in service was very helpful, patient and kind. He went above and beyond to fix my issues.
Great service, easy financing...would definitely recommend and do business with them in the future!
First visit was not satisfactory, although I know they were short-handed. The second visit went extremely well. Work was done very timely and with pleasant interaction with employees.
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Excellent service and attention to detail. Have taken my Jeep in twice and had a good experience both times.
Willing to work things to your comfort.very friendly nice people 100 recommend get at them for your vehicle needs they will get you riding in fashion 🤟🏽
The Palestine store is just one of the Elliott dealerships that I have found that provide outstanding sales and service support for new and used car shoppers. Try them, you will see a real difference in their level of customer satisfaction!!
Cody was professional and patience in expediating my purchase. He answered all questions I had about the purchase.
From start to finish the buying process was so pleasant. Will purchase from them again
Friendly prompt service every time I take my truck in for service! I would highly recommend them!
Juan did an excellent job in my process of purchasing my 2022 Ram 1500! I love my Ram.
Always had great service and Always very helpful and nice !! CUSTOMER SERVICE EXCELLENT! VERY GREAT VISIT!
Your service representative was great! Definitely does a great job of representing this department & making the customer feel at ease.
They took care of all my questions and helped me get into the truck i wanted to fit the tasks I have and the process was seamless. Great local dealer
I found the Ram Power Wagon I wanted and drove over 1.5hrs to test drive, and purchase the vehicle I wanted. It was an excellent experience and being old school as I am, l literally kicked the tires and talked with folks who knew how to sell a vehicle….exceptional in this day and time.
I had the best experience!! It was a very quick process and and out. Will be coming back!!!
They took good care of me, was quick getting job done and very considerate. The guys in the shop took good care of me as well b
Wonderful experience with the whole team. Attentive. Professional. We will definitely do business with them again.
They were responsive and work with me to get me a deal I could afford. I will contoto go to them for my future vehicles
Excellent service. Entire staff very friendly and helpful. Better service than dealerships in larger cities.
The Staff there did everything perfect, everything was exactly what they told me it was. Even delivered my vehicle for me.They took the time to show me everything and answer all my questions. Best experience i've had buying a truck.
Salesman did not pressure me and the buying process was easy and quick. Overall a great experience.
I haven't bought a new vehicle in 20 years, Marcello was great to work with. Found the Jeep I wanted and had it on lot the next day. Explained everything to where I could understand it. I would definately do business with him again.
The lady was so kind with my concerns & was pleased with time spent at dealership
Elliot was an easy dealership to work with. We had a deal within a day and I was happy with my purchase.
Our total experience with Thomas Martin and everyone at Elliott Chrysler was above any we have had at any dealer.
Very clean show room, very friendly staff and our sales rep was awesome
I have had excellent service each time I have visited Palestine Elliott Dodge. From the girl on the phone to the service manager, everyone seems to want to help and make sure I am 100% satisfied.
Great service and friendliness no long waiting they get your vehicle fast nice waiting area would reccomend this dealership for all your needs to your vechile
Very friendly, reasonably priced dealership & willing to work with you! Sales person Cody is great to work with & very helpful & knowledgeable! Big improvement over last dealer!
Mrs servin helped me a lot with my purchase excellent service im enjoying a lot.my new truck thank you so much once again I really appreciate it
Quick and easy. Staff was wonderful ! Especially Cody Fitzpatrick. This is the second vehicle we purchased from Cody. He is great and we would recommend him to everyone
Bryan loveless is awesome great experience and knows his products very well. Can’t imagine a buying experience any easier than this went thanks to bryan
Thomas Martine was the greatest. He explained everything to the max. Would buy from him again! When I am ready to purchase my new Jeep it will be with Thomas Martine.
Dewayne Williamson took great care of us AGAIN! Will definitely tell my friends and family! Dewayne had my car delivered straight to me in Lubbock.
Very nice and helpful. Clean. Very knowledgeable on the vehicle. Very helpful Would do business there again. They have called and made sure i liked it
The staff at service center and salesmen are quite helpful in resolving any minor problems I may have. And I trust them to keep me safe on the road..would reccomend their team to anyone..these people really care..and that means a lot today!
I was impressed with the promptness of the sales department and the gentleman that assisted me in making my choice. I’m glad for the choice I made and Juan the salesman was extremely helpful!! Thanks for a good buying experience.
Best dealership I ever been to They have amazing trucks Love my new ram truck Quick and easy Best customer service in town I appreciate everything y’all did for me & my family
Bryan was great to work with. Definitely a no hassle process when it came to buying our new truck. We will be repeat customers at Elliott!
Got the best deal at Elliott in Palestine the sale went fast and smooth, no double talk or pressure from sale staff will buy again from them.
Everyone at Elliot was super nice. Our salesman Juan answered all of our questions and showed us everything about our new Jeep. This was our 2nd Jeep to buy in the last 2 weeks.
Salesman was excellent in his sales ability, and this is the second vehicle I have bought from him. Finance staff were very professional as well! Thank you Elliot Chrysler- dodge for a great experience!
Super nice Salesmen Michael and Cody were a great combination for us to find the perfect vehicle for our family. Thank you guys for a pleasant buying experience.
When I bought my Jeep it was an easy process did not have to haggle over numbers in and out. Thank you all for everything .
Great experience, they worked with me until I got what I came for. I really reccomend, they go the extra mile. After purchasing the salesman called to see how I was liking the car and I've even received a gift by mail. Wonderful customer service.
Elliott's of Palestine is by far the best vehicle dealership I have ever done business with. All of the staff is pleasant and respectful. Juan Servin was the sales rep I had the pleasure of working with. He found the exact vehicle I wanted. He understood my time was precious and didn't even try to waste it. There was no pressure, no hard sales, no haggling. Just straight up, get the job done service. I appreciate all the members of the Elliott team I dealt with and can't thank each and every one of them enough. But ...
I really enjoyed working with this dealership on the purchase of my new vehicle. The staff and finance department was exceptional. I would recommend this dealership to any of my friends do and family!!!
I had a problem with accessories on my new Dodge Ram. They have been resolved with the General Manager, and Elliott Auto Group will once again be my dodge dealer of choice
Easy to deal with. They found the truck I wanted in another state and had it on site in about a day. Fair price and quick closing.
They did a grate job .Two thumbs up ill let everyone know how friendly and nice every one is they really get the job done.
Very low key approach with every degree of courtesy friendly and helpful. They were very generous with help transferring contents of one car the other. The information during the the sale was delivered in a manner that was able to understand!
Salesman was knowledgeable of the product and very polite he made my experience with the dealership comfortable and pleasant I would definitely refer my family and friends
The staff was really friendly and very knowledgeable. I have enjoyed working with this dealership. I will continue getting my car serviced at this dealership.
I appreciate the professionalism that was displayed through the entire sales process. I was treated with kindness, and the sales rep was transparent and accommodating! I
I like a This dealership.. Its more personable than big city dealerships. I live in Longview and plan to drive 70 mile to continue to use this dealership although we have one locally. My salesman was great and I like the finance guy 😉! Its better all the way around. They make sure I am satisfied..
Awesome place would not go anywhere else. Very friendly from the first step in the door. They do exactly what they say they are going to do. Did not feel like I was being pushed into anything
They weren't pushy about trying to put me in a vehicle I didn't want. They worked well to get me the truck I wanted and a finance rate that was awesome!
We shopped at 50 different car dealers online for a 2018 Toyota Highlander. All of them were playing games on my trade in and price of the car. And Palestine Elliot Group gave the best trade in up front. No negotiation was required. Over all, I financed $4500 less with Elliott with my finance amd purchasing of this vehicle. The customer service is great and well worth your time.
I recently purchased a 2017 Ram 1500 from Elliot Chrysler Jeep Ram and couldn't be happier! Marcelo did a great job getting me into my "new" truck quickly and painlessly. My family has now bought 4 vehicles from them and they went out of their way to get us the best deal possible.
I was impressed with the attention the service people exhibited. They listened and ensured I was happy with the service they provided. The handled my recall and suggested minor additions that would ensure my vehicle ran like it was supposed to